Choosing a Data Center Provider: The Support Guide  

After looking at which location and connectivity needs your business may need, looking for a customer-service based data center should also be at the top of your list. Data center support technicians should be available to you by phone, email, or web-based support portal. Look for providers with support staff available 24/7. 

In this guide, you'll have these questions ready:
  • Does the data center offer complimentary services like reboots and package delivery?
  • How quickly are support tickets addressed?
  • Which support services are billable?
  • What are the rates for technical support? 
  • And much more! 

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